What payment methods do you accept?

Your security, our priority: our site only offers secure and guaranteed safe means of payment.

We accept :

Credit card

Debit cards

Our online payment services:

Paypal

 

How long does it take for my order to be shipped?

We take 1 to 2 days to process your order and then 5 to 14 working days to deliver it to you.

 

Do you ship all over the world?

Yes we can ship your order anywhere in the world.

 

Do you provide product tracking / tracking information?

Yes, you will receive an email as soon as your order is shipped to track your package.

 

I received a damaged item. What can I do ?

We are sorry to hear that. Simply send us an image of the damaged item in question using our contact form and we will send you a similar replacement item as soon as possible.

 

Where are you located?

We are located in Tours, France.

 

I still have not received my order. What is taking so long?

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can however track your order and see where it is at any time. If you still feel that you need assistance in tracing your package or would like to inquire about it, please contact us through our contact form.

 

Do you have a refund policy?

We do our best to resolve any issues our customers may have with their items online. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the appeal is made within 30 days of the date of the order and the product (s) concerned have not been sold. . For more information, please read more about our refund policy refund policy link.